Work Experience
Currently mastering IT & Management at The University of Texas, with a focus on Business Analytics and Digital Product Management to sharpen my technical skills
Nov2022 - Dec2023
Accenture
Salesforce Developer
Assisted in the design and development of Salesforce CRM solutions under senior developers' guidance
Led a team of 2 in developing Salesforce CRM solutions aligned with business requirements
Participated in testing to validate Salesforce implementations' reliability and functionality
Provided comprehensive support and troubleshooting for Salesforce CRM
Collaborated with senior developers to implement scalable Salesforce solutions
Engaged in continuous learning to stay updated with Salesforce features and best practices
Optimized Salesforce configurations for data accuracy and user experience
Developed automation solutions using Salesforce Flow and Apex
Analyzed Salesforce data using reports and dashboards
Documented Salesforce procedures and technical specifications
Recommended continuous improvements for Salesforce applications and integrations
Aug2021 - Oct2022
Accenture
Salesforce Administrator
Collaborated with stakeholders to define key performance indicators (KPIs) aligned with business goals
Conducted comprehensive assessments by analyzing Salesforce data through reports and dashboards
Led a team in developing automation solutions using Salesforce Flow and Apex
Enhanced data accuracy and user experience by optimizing Salesforce configurations
Supported the creation and implementation of process improvement plans within Salesforce
Documented Salesforce procedures and technical specifications to improve system efficiency
Provided recommendations for continuous improvements in Salesforce applications and integrations
Mar2021 - Aug2021
SmartBridge
Salesforce Intern
Worked as a Salesforce intern, performing a variety of administrative tasks to support business operations.
Optimized workflows to improve efficiency and productivity.
Created custom objects tailored to specific business needs.
Developed complex Flows to automate processes and reduce manual work.
Designed and implemented dashboards to provide actionable insights and enhance decision-making.